X Bajji's Privacy Policy — Your data is completely secure

This Privacy Policy applies to the x bajji platform (https://xbajji.best) and its mobile application. By creating an account, using the platform, or accessing our services, you are deemed to have accepted the terms of this Privacy Policy.

X bajji is a trusted online betting platform for users in Bangladesh. We believe that protecting your personal information is not just a legal obligation — it is our ethical responsibility. That is why we treat your privacy as our highest priority at every step.

This policy is developed in line with international data protection standards (based on GDPR principles) and is regularly updated. If any changes are made, we will notify you in advance via email or app notification.

X bajji only collects information that is necessary to provide our services. We never collect excessive or irrelevant data.

Information collected at registration:

• Full name (as per national ID)
• Date of birth (for age verification)
• Mobile number and email address
• Residential Address
• Preferred language and currency

Information collected during KYC verification:

• Scanned copy of National ID or Passport
• Selfie photo (for liveness check)
• Proof of Address (if required)

Automatically Collected Data:

• IP address and device information
• Browser type and operating system
• Platform Activity Logs
• Transaction History & Betting Records
• Cookies & Session Data

X bajji uses the information it collects solely for specific, legitimate purposes. Our guiding principle is data minimisation — we collect and use only what is strictly necessary.

• Account Management: To create your account, manage logins, and keep your account secure.
• Identity Verification: To verify your age and complete the KYC process.
• Transaction Processing: To process deposits and withdrawals safely.
• Customer Support: To resolve your complaints or queries as quickly as possible.
• Fraud Prevention: To detect and prevent suspicious activity.
• Promotional Communications: To send you offers and bonus information with your consent.
• Legal Compliance: To meet applicable legal and licensing requirements.
• Service Improvement: To analyze and improve your experience on the platform.

X bajji stores your data on secured servers. All data is protected with AES-256 encryption, and payment information is kept on a separate, dedicated secure server.

Data Retention Period:

• Active account data: Retained until the account is closed.
• After account closure: up to 5 years, as required by law.
• Transaction records: 7 years (as required by financial regulations).
• KYC documents: 5 years after account closure.
• Customer support communications: 3 years.
• Cookies data: Deleted at the end of your session or after a maximum of 1 year.

Once the retention period expires, your data is permanently deleted or anonymised so you can no longer be identified.

X bajji never sells your personal data. However, limited information may be shared in specific circumstances:

• Payment Processors: Necessary transaction details are shared with Mobile Pay, Nagad, and Rocket to process your payments.
• KYC Partner: With authorized verification agencies for identity verification.
• Law Enforcement: In compliance with court orders or government directives.
• Anti-Money Laundering: To report suspicious financial activity.
• Technology Service Providers: Cloud and technology partners required to operate the platform.

In all cases, third parties are contractually required to meet our privacy standards. We share only the minimum information necessary.

X bajji uses cookies to enhance your browsing experience on the website and app. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: For login sessions and security purposes. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: Anonymous statistics to better understand how the platform is used.
• Performance Cookies: To improve page load speed and overall performance.

You can disable non-essential cookies at any time through your browser settings, though some features may not work as intended.

Every x bajji member has clear rights over their own data. We fully respect and uphold these rights:

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict: In some cases, you may request that the processing of your data be restricted.
• Right to Portability: You can receive a copy of your data in a structured format.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Opt-Out: You can opt out of marketing communications at any time.

To exercise this right, email us at support@xbajji.best. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from deleting certain data.

X bajji follows the highest industry security standards to protect your data. Our multi-layered security system ensures that no unauthorized party can ever access your information.

• AES-256 Encryption: All stored data is protected with military-grade encryption.
• SSL/TLS Protocol: All data transfers occur over encrypted connections.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall & Intrusion Detection: Active monitoring to prevent cyber attacks.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Payment Data Isolation: Financial data is stored in a separate, secured environment.
• Staff Training: Only authorised personnel can access specific data.

X bajji strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect or store personal information from any minor.

• Date of birth is verified at the time of registration.
• Age verification KYC documents must be submitted before your first withdrawal.
• If any member is found to be a minor, their account will be suspended immediately.
• Any data collected from a minor will be deleted immediately.

If you are aware that a minor is using x bajji, please let us know at support@xbajji.best. We will take prompt action.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.

• Email: support@xbajji.best
• Live Chat: Click the chat icon at the bottom right of the website
• Response Time: Usually within 24–48 hours
• Complaint Resolution Time: Maximum 30 business days